Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: March 2024

At UAE Attractions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal information you provide when creating an account (name, email, phone number)
Booking information including travel dates, preferences, and payment details
Usage data such as pages visited, time spent on site, and interaction patterns
Device information including IP address, browser type, and device identifiers
Location data when you use location-based features

How We Use Your Information

Process and manage your bookings and reservations
Send booking confirmations, tickets, and important updates
Provide customer support and respond to your inquiries
Improve our services and user experience
Send marketing communications (with your consent) about promotions and offers
Comply with legal obligations and prevent fraud

Data Security

We use industry-standard encryption (SSL/TLS) to protect your data during transmission
Secure payment processing through PCI DSS compliant payment gateways
Regular security audits and updates to protect against unauthorized access
Access controls and authentication measures to protect your account
Regular backups to prevent data loss

Your Rights

Access your personal data and request a copy of information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data (subject to legal requirements)
Object to processing of your data for marketing purposes
Withdraw consent at any time where processing is based on consent
Request data portability in a structured, machine-readable format

Additional Information

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Third-Party Services

We may use third-party services for payment processing, analytics, and customer support. These services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Questions About Privacy?

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.